The service is implementing technical and operational measures to reduce the impact of high temperatures on the availability of electric bikes
Extreme temperatures can activate battery protection systems, temporarily limiting charging to ensure their safety
The effects of extreme heat have a major impact on the service overall because electric bikes account for 60% of the fleet and nearly 80% of journeys by the service’s more than 170,000 subscribers
Bicing has activated a specific action plan to minimise the impact that periods of extreme heat can have on the availability of electric bikes. The aim is to reduce disruptions to the service through a set of technical and operational measures that help maintain the highest possible availability of bikes in a context of exceptionally high temperatures.
Like any system based on lithium-ion batteries, electric bikes may have their charging process temporarily affected during periods of extreme heat. In these situations, battery protection systems may temporarily limit charging to ensure safety and proper operation, which may at times reduce the availability of part of the fleet, particularly during the middle of the day. For this reason, Bicing recommends that users plan their journeys in advance through the app, which allows them to check the availability of bikes and stations in real time.
In response to this situation, Bicing has activated a specific plan combining technical, operational and logistical measures aimed at reducing this impact and ensuring the highest possible reliability of the service.
These measures come in a context in which electric bikes have established themselves as the preferred option for more than 170,000 users. They currently account for 60% of the Bicing fleet and nearly eight out of every ten journeys.
Periods of extreme heat are a growing challenge for all urban services. This plan strengthens operations to minimise their impact and continue providing a reliable service, while maintaining bike safety standards at all times.